This unit applies to individuals who address the knowledge, processes and techniques necessary to develop approaches to sustainability within workplaces, including the development and implementation of policy.

ELEMENT

PERFORMANCE CRITERIA

1Develop workplace sustainability policy

1.1 Scope of sustainability policy is defined

1.2 Stakeholders are identified and consulted as a key component of the policy development process

1.3 Strategies for minimising resource use, reducing toxic material and hazardous chemical use, and employing life cycle management approaches at all stages of work are included in sustainability policy

1.4 Recommendations are made for policy options based on likely effectiveness, timeframes and cost

1.5 Policy developed reflects the organisation's commitment to sustainability as an integral part of business planning and as a business opportunity

1.6 Appropriate methods of implementation are agreed

2Communicate the policy

2.1 The policy, including its expected outcome, is promoted to key stakeholders

2.2 Those involved in implementing the policy are informed of outcomes expected and activities to be undertaken, and responsibilities are assigned

3Implement the policy

3.1 Procedures to help implement the policy are developed and communicated

3.2 Strategies for continuous improvement in resource efficiency for the transport industry are implemented

3.3 Provision for staff training to incorporate resource efficiency procedures is made

3.4 Record systems for tracking continuous improvements in sustainability approaches are established and responsibilities are assigned

4Review policy implementation

4.1 Outcomes are documented and feedback is provided to key personnel and stakeholders

4.2 Success or otherwise of policy is investigated

4.3 Records are monitored to identify trends that may require remedial action, and are used to promote continuous improvement of performance

4.4 Policy and or procedures are modified as required to ensure improvements are made

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Environmental issues relating to:

life cycle of products: re-new, re-use and recycle

relevant environmental regulations

renewable energy

Features required for an environmental management strategy:

contract requirements

energy efficiency systems and procedures

training outline

waste minimisation

waste prevention

work procedures

environmental education

past and future reviews and audits relating to environmental management

recycling requirements

internal and external audit

monitoring personnel performance following training

quality control checks relating to environmental management

review of effectiveness of new procedures and processes

targets, such as:

carbon emissions reduction

cleaner production

lean management

Occupational health and safety (OH&S) requirements relating to:

dangerous goods and hazardous substances

OH&S hierarchy of control

Service requirements for transport and logistics, including:

company requirements and structure, including workplace communication channels and procedures

provision for staff training

legislation, regulations and codes of practice applicable to specific transport and logistics management functions

quality assurance systems relevant to transport and logistics

transport and logistics options and best practices

supply chain procedures

knowledge of environmental and resource hazards/risks and inefficiencies associated with enterprise

other relevant enterprise policies, procedures and protocols

material recovery opportunities and market availability

market principles

stakeholder identification

planning and related approval processes

resource recovery infrastructure needs

relevant competency

duty of care

Policy development processes and practices

Principles, practices and available tools and techniques of sustainability management relevant to the transport and logistics industry context, such as :

the correct use of equipment and vehicles according to environmental protection regulations and guidelines

minimising fuel consumption

maintenance and servicing

equal employment opportunity, equity and diversity principles and occupational health and safety implications of policy/s being developed

Required skills:

Analytical skills to:

develop diagnostic techniques

conduct feasibility analysis

research, plan and evaluate

list options through procedures, such as brainstorming

develop strategies for eco-driving, and efficiency

devise solutions

reflect on approaches taken

Critical thinking skills to develop performance measurements in all aspects of transport and logistics including:

the correct use of equipment and vehicles according to environmental protection regulations and guidelines

minimising fuel consumption

maintenance and servicing

specifications

technical plans

material safety data sheet (MSDSs)

strategies

Interpersonal skills to:

work in a team to consult on and validate policy

respond to diversity, including gender and disability

Oral communication skills, including:

facilitate effective communication

persuasion - dealing with different points of view and dissenting stakeholders

listening

liaison - adjusting communication to suit different audiences

Management skills to:

apply diagnostic techniques

apply change management techniques

conduct strategic problem solving

conduct complex problem solving

plan work practices

identify and minimise hazard and risks

organise work methodically

apply quality assurance practices

use information technology to complete tasks

Use of emergency and personal protective equipment management skills to:

use emergency and personal protective equipment

organise work practices safely and efficiently

identify hazards and risks

Reading skills to interpret:

complex and formal documents such as policy and legislation

organisational policy

environmental and energy efficiency requirements

Technical skills, including ability to use:

computers

software used for :

documents

spreadsheets

Written communication skills for:

policy writing

report writing requiring precision of expression and language and structures suited to the intended audience

Ability to relate to people from a range of social, cultural and ethnic backgrounds and physical and mental abilities

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of:

developing organisational sustainability policy

communicating organisational sustainability policy

implementing and monitoring organisational sustainability policy

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through activities in an appropriately simulated environment, and/or

in an appropriate range of situations in the workplace

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Scope of sustainability policy may include:

an integrated approach to sustainability which includes environmental, economic and social aspects, or a narrower one to focus on each aspect individually

the parts of the enterprise to which it is to apply, including whether it is for the whole enterprise, one site, one work area or combinations of these

addressing sustainability initiatives through reference to standards, guidelines and approaches such as:

ISO 14001 Environmental Management Systems

Life Cycle Analyses

Global Reporting Initiative

Ecological Footprint Assessment

Triple Bottom Line reporting

Product Stewardship

Stakeholders may include:

individuals and groups both inside and outside the organisation that have some direct interest in the following aspects of the enterprise:

conduct

actions

products

services

individuals and groups both inside and outside the organisation that have some direct interest in the following aspects of the enterprise:

employees at all levels of the organisation

customers

suppliers

regulators

other organisations

Strategies may include:

awareness raising among stakeholders

training of staff in principles and techniques of sustainability

Sustainability policy may include:

air pollution

carbon emission

Business planning may include:

objectives pertaining to:

changes to processes and procedures

environmental issues

education and training

past and future reviews and audits

review strategies, including:

internal and external audits

monitoring statistics

monitoring personnel performance following training

undertaking quality control checks

reviewing effectiveness of new procedures and processes

formalising review strategies via re-planning

targets, such as:

carbon emissions reduction

cleaner production

lean management

waste minimisation

Resource efficiency for the transport industry may include:

the correct use of equipment and vehicles according to environmental protection regulations and guidelines

fuel consumption

maintenance and servicing, such as importance of correct tyre pressure

This unit contains employability skills.